Customer service needs improving
Great underwear!! My new favorite underwear brand. I just bought my first pairs of underwear from Mosmann about a year ago, and have now made the switch from my go to in the U.S., Jockey. But after several Jockey purchases fell apart after only a few uses, I gave up and found Mosmann. I can't even tell you how great it is to wear this underwear. So comfortable!! and after a year of wearing them, no issues with durability with stitching or material. The bamboo underwear is awesome. While I do agree Mosmann needs to work on their customer service, I think they're going in the right direction and are making strides.