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Address Update Request

Just like with order changes, we cannot guarantee that an address update can be made in time. Our warehouses operate in different locations and time zones, with packing beginning as early as 6:00am AEST, while our customer service team starts at 9:00am AEST (UTC+10).

Rest assured we’ll always try our best. If it’s too late to modify the delivery information, our team will let you know.

If your order has already shipped:
Please contact the carrier directly using your tracking number to request a redirect. Once a parcel leaves our warehouse, we have limited control over delivery changes.

Carrier Contact Details:

📬 Australia Post
Phone: 13 7678
Support: auspost.com.au/help-and-support

🇺🇸 USPS (United States Postal Service)
Phone: 1-800-275-8777
Support: usps.com/help/contact-us

🚚 UPS
Phone: 1-800-782-7892
Support: ups.com/support