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Order Changes

Need help with an order change? If your order has not shipped, we may be able to update the size, colour, quantity, or cancel the order. Mistakes happen — we're always here to help.

Please note that we cannot guarantee changes once your order begins processing.

Our warehouses begin packing as early as 6:00am AEST, while customer service starts at 9:00am AEST (UTC+10). Because orders move fast, sometimes the window to make changes is very small.

If we can catch it in time, we absolutely will. If it’s too late to make changes, our team will let you know.